An existing Dutch online gambling account can need another payment-account check if the earlier verification did not cover all full given names and the surname. Kansspelautoriteit (Ksa), the Netherlands' gambling regulator, explains this in guidance announced on 8 October 2026. The document applies to licensed remote gambling operators.
Ksa says an investigation following reports of underage gambling found that operators did not always check bank accounts adequately. The new guidance clarifies existing verification requirements; it is not a newly enacted gambling law.
Why the full name matters
The 12-page guidance says the full given names and surname on the player's identity document must be checked against the account holder's name. For the bank account linked at registration, the check must happen before or during the first deposit from that account, including when it changes. A first deposit from a new bank account also requires a full-name check.
Transaction details alone may display initials rather than every given name. Ksa says comparing those initials is insufficient. Other payment methods must also allow transactions to be traced unambiguously to the player; accepting a payment does not by itself complete that verification.
An automated partial match needs further checking before the account or transaction can be accepted. It need not end in refusal: the operator may request more information or perform a manual check to establish that the details concern the same person. A no-match result cannot be accepted under the described mechanism.
Does an older account need another check?
The Q&A on page 10 distinguishes accounts that were previously checked adequately from those that were not. Operators must recheck the latter. They do not have to repeat the whole database's checks when only some players' accounts were verified inadequately.
Ksa leaves the method to the operator. It can check groups of accounts together or recheck at a player's next activity, such as a login, deposit or withdrawal. This means an inactive account may be checked much later. That Q&A does not prescribe a fixed deadline for every player.
For an adult player, a fresh request can therefore concern the completeness of an earlier payment-account check rather than a newly opened gambling account. Ask what information is missing and which account the request concerns. Our casino payment-methods guide separates the choice of payment method from deposit and withdrawal conditions.
Business accounts, foreign banks and biometrics
Ksa says operators must prevent gambling through business bank accounts, including accounts belonging to sole proprietors. Even when such an account can be linked to an individual, the guidance says business funds should not be used this way.
A foreign bank account is not automatically excluded when the suggested checking methods work poorly. Page 9 says the operator must address the resulting risk with other checks; asking for bank statements can be one of them. The document does not promise that every foreign account will be accepted.
Facial recognition and a liveness check appear among the additional best practices on page 11. Ksa says their use is not mandatory at present. Those examples should not be read as a requirement for every player to complete a biometric check.
These are Dutch verification expectations, not worldwide payment rules. The Netherlands KOA licence explainer covers the licensing framework separately. If an operator requests more evidence, clarify whether it has a partial match, missing full-name information or another problem. A familiar-looking initials-only transaction record is not proof that the full-name check is complete.