A casino bonus can look simple in an advert and become complicated in an account ledger. The key 2026 change in Great Britain is precise: licensed operators cannot set a playthrough requirement above ten times the bonus funds in an incentive. That is not a tenfold cap on all deposits, a guaranteed cash value for the promotion or permission to make players wager their own deposit before withdrawing it. It sits alongside a ban on mixing gambling product types within one incentive and existing requirements for fair, accessible terms and non-misleading advertising.
This guide checks the published Gambling Commission and CAP position as at 27 September 2026. It concerns offers under the relevant British licensing and advertising regimes, not an all-market rule for casinos elsewhere. Examples below are illustrative calculations, not real operator offers or promises of return. The separate withdrawal-rules guide explains what happens when a customer wants their own money back before completing a promotion.
What changed in January 2026?
The Commission's current LCCP condition 5.1.1 applies to all licences, including ancillary remote licences, except gaming machine technical and gambling software licences. It requires incentive terms to be clear, transparent, fair and readily accessible. It now prohibits wagering requirements that make a customer play through bonus funds more than ten times before those funds become withdrawable. It also bars a single incentive from including more than one product type among betting, casino, bingo and lottery. The Commission's change history records the 19 January 2026 effective date for these changes.
This is a ceiling, not a compulsory template. An operator may offer a promotion with no playthrough requirement, or a lower one, if the other rules are met. It cannot evade the limit by marketing a 20× bonus condition as a “loyalty mission” if the arrangement is in substance an incentive requiring the bonus funds to be wagered to become withdrawable. Whether a particular mechanic falls within the condition depends on the actual product and terms. Promotional labels do not decide legal classification by themselves.
Another 5.1.1 rule prohibits increasing the value of an incentive merely because the qualifying activity or spend is achieved faster than the full offered period. That is separate from the 10× cap: a campaign might have a low playthrough number but still use a time-acceleration mechanic that needs review. High-value or VIP incentives also engage specific guidance; they are not exempt just because they target a small group of customers.
The change was intended to reduce overly complex offers, according to the Commission's announcement on safer and simpler promotions. The editorial test, though, should start with the operative code, not the press-release shorthand. The code specifies bonus funds, product categories and incentive structure; it does not say every customer receives ten times a deposit or that every promotion is financially attractive.
How does 10× work in a concrete example?
Suppose an operator credits £20 to a separate bonus pot and states a 10× wagering requirement on that pot. The nominal qualifying turnover is £20 × 10 = £200. At 5× it would be £100. A supposed 20× condition on that same £20 bonus would demand £400 of turnover, above the published 10× maximum for bonus funds under condition 5.1.1. These arithmetic examples show the rule's scale; actual offers may have further conditions affecting eligibility, applicable games or expiry.
Turnover is the total value of qualifying wagers, not the amount the player is guaranteed to keep or win. A customer might lose the bonus before completing the turnover. Nor should an advert describe £200 of stakes as a £200 deposit, payout or expected return. The RTP explainer discusses expected game return over many plays; it cannot tell a specific bonus user what will happen in a short session.
| Illustrative offer | Bonus pot | Stated bonus playthrough | Nominal qualifying turnover |
|---|---|---|---|
| Lower-condition casino offer | £20 | 5× | £100 |
| Offer at the published maximum | £20 | 10× | £200 |
| Offer above the published maximum | £20 | 20× | £400; not within the 10× ceiling |
The table deliberately keeps the deposit outside the multiplication. A “deposit £20, get £20 bonus” offer creates two conceptually separate amounts. The player's own £20 does not acquire a 10× wagering obligation just because the bonus also equals £20. A promotion with different amounts or a non-cash reward needs its terms and applicable classification assessed, not a mechanical copy of this example.
Why deposits and bonus balances must stay separate
The Commission's guidance on withdrawing deposits says the deposit balance and bonus balance must be clearly displayed separately. A player must be allowed to withdraw their deposit balance, including while a bonus is pending or active, except where necessary to comply with general regulatory obligations. Promotional wagering requirements do not apply to play with the deposit balance. Winnings from the player's own funds must remain withdrawable regardless of how much the person has played. The guidance separately recognises that bonus winnings can be subject to wagering requirements, within the other applicable rules.
Consider an account showing £40 as one undifferentiated “available” figure after a £20 deposit and £20 bonus credit. Without separate pots, the player cannot tell whether a request for £20 comes from own money or the promotional amount. A clear interface should identify the source of funds and the condition attached to each. It should not silently spend deposit funds on bonus-qualifying play and then claim that the resulting deposit balance is locked. Precise allocation rules may differ between products, but the published obligation to separate and explain the pots is a useful control point.
Our customer-funds protection article addresses a different risk: how account funds are described and protected if an operator fails. It does not replace the ordinary withdrawal or incentive rules. The withdrawal guide covers full-balance requests, partial-withdrawal fees and verification timing in more detail. These topics meet in the same wallet but answer different questions.
Can one reward cover both sports betting and casino?
Condition 5.1.1 prohibits more than one gambling product type in a single incentive. Its listed categories are betting, casino, bingo and lottery. A promotion promising one combined reward for activity across a sportsbook and an online casino is therefore the kind of mixed-product incentive the rule addresses. So is a single mechanic that asks the customer to progress between casino and bingo to unlock one benefit. An operator should evaluate the real earning and redemption mechanic rather than assuming separate tabs in the app make a unified offer compliant.
This is not a claim that an operator cannot offer both a sportsbook and a casino, or that a customer cannot have two independently assessed promotions. The point is the structure of an incentive. Separate offers need genuinely separate qualification, terms and customer presentation, and they still must meet the other licensing and ad requirements. Creating two labels around one cross-product progression does not necessarily solve the underlying issue.
The scope matters for editorial accuracy. These are British licence rules; they do not establish a universal ban on multi-product promotions in every gambling jurisdiction. They also do not prescribe how every product feature should be classified at the edge of a category. If an operator proposes a hybrid mechanic, legal and compliance review should examine the current code and actual customer journey before launch.
What must the advert explain?
An offer can satisfy the numerical cap yet still mislead. LCCP condition 5.1.9 requires advertising and invitations to gamble not to mislead through action or omission. Significant conditions of incentives must be transparent and prominent in advertising and at the point of sale. Where ad space is genuinely limited, significant terms still need to be indicated, with full conditions no more than one click away. Operators should not treat a tiny “T&Cs apply” line as a universal fix.
The ASA/CAP guidance on free bets and bonuses identifies the sorts of terms that can change a customer's understanding: eligibility, deposit or wagering requirements, expiry, minimum odds or permitted bet types. It also warns against calling an offer “free” if the customer must risk their own money to use it. The precise significant terms vary with the promotion, medium and audience. Our affiliate-marketing rules article explains why an operator must review affiliate creative as well as its own landing page.
For a £20 bonus with a 10× condition, the headline should not imply that £20 can be withdrawn immediately if the actual bonus pot has a playthrough condition. The terms should make the bonus amount, 10× calculation, eligible activity, expiry and any material withdrawal conditions understandable before the customer opts in. Conversely, the operator should not imply that the deposit is locked for ten times turnover. The ad, sign-up view, wallet and full terms should tell one coherent story.
Responsible-marketing rules still apply. The cap is not a certification that a particular promotion is safe, fair in every respect or suitable for every customer. A seemingly modest playthrough condition can sit beside a very short deadline or confusing qualifying-game restriction. The code's fair-and-accessible-terms requirement and the advertising rules have independent work to do.
A review checklist for publishers and operators
The following is a BETTIMES editorial synthesis of the cited sources, not a Commission-prescribed form. First, identify the licensed entity and the actual offer: what benefit is credited, to which balance, and on what trigger? Second, calculate the highest required bonus-fund turnover from the amount actually credited. If the mechanic is expressed through multiple stages, examine the total requirement rather than only the first screen. Third, map all qualifying products to the code's betting, casino, bingo and lottery categories and ask whether one incentive crosses categories.
Fourth, walk through the own-money withdrawal path with the offer active. It should not turn a deposit into trapped promotional credit. Fifth, compare the headline, affiliate card, landing page, sign-up screen, wallet and full terms. Significant conditions must not appear for the first time after the user commits. Finally, preserve the dated approved terms and creative versions. A later change to an offer or affiliate page can create a new compliance question even if the original launch was reviewed.
For readers assessing a live offer, the same order helps without requiring a legal conclusion. Identify your own balance, the bonus balance, the exact multiplier and eligible games. Calculate the turnover, then ask whether the deadline or any other restriction changes the offer's practical value. If a deposit or deposit-derived winnings are blocked solely because bonus playthrough is unfinished, the issue belongs in the operator's complaint process. Our complaints and ADR guide explains the next step for an unresolved dispute.
Frequently asked questions
Does 10× mean a £20 bonus pays out £200?
No. It means that, if the offer uses a 10× wagering condition on a £20 bonus pot, the nominal qualifying stakes total £200. It is turnover, not a promised withdrawal or profit. The bonus could be lost before the condition is completed, and other fair, disclosed conditions may affect use of the offer.
Can a casino make me wager my £20 deposit ten times too?
The Commission's deposit-withdrawal guidance says promotional wagering requirements must not apply to play with a customer's deposit balance, and the balance must be withdrawable even with a bonus active except where a general regulatory obligation requires otherwise. A 10× maximum on bonus funds is not a permission to impose playthrough on the customer's own deposit.
Are sports-betting-and-casino bundles banned in Great Britain?
Condition 5.1.1 bars an incentive that includes more than one listed gambling product type, including betting and casino. It does not ban a licensed business from offering both products or automatically decide whether two distinct promotions are truly separate. The actual reward mechanism and terms matter.
Does a bonus need a 10× wagering requirement?
No. Ten times is a maximum for a wagering condition on bonus funds under the applicable British code, not a minimum or required default. An operator can choose no playthrough or a lower multiplier, while remaining subject to the other fair-terms and advertising rules.
Is linking full terms enough in a bonus advertisement?
Not necessarily. Significant conditions must be prominent and transparent in advertising. A space-limited ad can indicate significant terms and link to full conditions no more than one click away, but a misleading main claim is not made safe by a hidden terms page. Check the exact headline, eligibility, deposit requirement, multiplier and expiry together.
